Page 20 - COP 2016-2017

Working
Conditions

• Terms of employment
• Working conditions and social protection
• Social dialogue Environment
• Health and safety at work
• Development opportunities at work • Prevention of pollution and promotion
of cleaner technology
• Sustainable use of resources
• Fight against and adjustments regarding climate changes
• Protection and re-establishment of the nature
• Animal welfare
Human Rights

• Civil and political rights
• Economic, social and cultural rights
• Discrimination and exposed groups
• Complaint management and avoidance of accomplice
• Situations of risks regarding human rights Community
• Fundamental employee rights
Involvement
and Development

• Supporting, promoting and raising awareness
Organisatorial of commendable initiatives
• Sharing knowledge and practices
Management • Encouraging stakeholders and partners to
take part in these initiatives
• Dialogue with stakeholders
• Management’s composition and organization
• Risk management and due diligence
• Decision-making processes and structures

Consumer

Conditions
Good Business

Practices • Responsible marketing, information
and contractual terms
• Protection of consumers’ health and safety
• Anti-corruption • Sustainable consumption
• Responsible participation in politics • Customer support and complaint management
• Fair competition • Protection of consumer information and privacy
• Promoting social responsibility in the value chain • Access to basic benefits
• Respect for property rights • Education for conscious consumers